*About Us:*
Botrista provides beverage solutions to foodservice operators by leveraging easy-to-use equipment (the DrinkBot) alongside a line of pre-packaged ingredients (BiBs) to deliver a variety of craft beverages, including infused teas & lattes, flavored lemonades, iced coffees and more! Botrista enables brands to add a mini-tea shop to their menu without the operational complexities.
Operators can now offer high margin items without the investment in a full bar.
Our system takes up just 5-sq ft and enables customizable drink recipes at the touch of a button.
We automate the portioning, dispensing and mixing process to deliver a fresh and consistently blended product in under 20 seconds.
www.
botrista.
com
*Job Summary:*
We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in Los Angeles.
In this role, you will be responsible for managing our Enterprise accounts, ensuring customer satisfaction, preventing churn and driving drink sales.
Your performance will be primarily measured by the churn rate and the volume of drink sales.
*Key Responsibilities:*
* Manage and nurture relationships with existing Enterprise restaurant accounts.
* Develop and execute strategies to increase the drink sales for existing accounts.
* Conduct regular check-ins and provide ongoing support to ensure customer satisfaction.
* Collaborate with the sales team to identify upselling and cross-selling opportunities within existing accounts.
* Implement measures to reduce churn rate and retain existing accounts.
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
* Collaborate with internal teams, such as marketing and operations, to support account growth initiatives.
* Regularly update clients on the latest products and services or advice on menu to increase drink sales.
*Qualifications:*
* At least 3 years of account management, marketing, business development or other relevant experience in sales.
* Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
* Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
* Proven experience in sales or account management, preferably in the restaurant or hospitality industry.
* Analytical mindset with the ability to identify trends and opportunities from data.
* Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets.
* Knowledge of the restaurant industry, including trends, challenges, and best practices.
* Ability to work independently and as part of a team.
* Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
*Compensation*
* The base salary of this position will match with years of experience and has bonus/commission opportunities.
*Benefits:*
* 401(k), Dental and Health Insurance, Paid Time Off, Vision Insurance
Job Type: Full-time
Pay: $60,000.
00 - $80,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus opportunities
* Commission pay
Travel requirement:
* Travel
Experience:
* Account Management or Customer Success role: 3 years (Required)
* Food and Beverage Services: 1 year (Required)
Work Location: In person
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