The University of California, Los Angeles (UCLA) Information Technology Services organization is seeking an experienced Communications Analyst with exceptional commitment to service excellence to join the Human Resources Information Technology Systems Optimization program.
As a Communications Analyst, you will be an integral member of our Organizational Change Management team.
You will collaborate with diverse and talented people throughout our enterprise to inform, engage groups across the university.
As a member of the Human Resources-Information Technology Systems Optimization (HRITSO) Program team, the Communications Analyst will be responsible for the creation and distribution of various communication deliverables required for efficient stakeholder engagement, training and effective information delivery for the HRITSO program.
The Communications Analyst will contribute to the planning and creation of communications strategies, develop consistent messaging tailored to the needs of the audience and delivery modality; collaborate with key stakeholders and subject matter experts to craft engaging communications that inform, educate and invigorate interest and participation in the HRITSO program.
General responsibilities include: development and creation of a communications program to support the awareness, adoption and understanding the programs or systems; engaging with program leaders to build a consensus around program vision, mission and scope; drive and build a tactical communications and engagement strategy and plan aimed at supporting development and deployment activities; adapting communications programs and campaigns to build awareness among target audiences; development and delivery of engaging and compelling project communications using print, web, email, social media, presentations, and support executive speaking engagements, as assigned.
Additional responsibilities may include the development of plans for training and capability development regarding new system and associated business processes.
May be required to work after-hours as needed to meet the needs of our organization and customers.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
13
Records
Qualifications
Required/Preferred
Five or more years of relevant professional experience in a communications or support function.
Required
Demonstrated ability to develop influential organizational communications programs within a large-scale enterprise.
Required
Substantial experience focused on developing communications and presentations, including executive-level, managing stakeholders, and driving deliverables from beginning to end.
Required
Strong situational analysis, negotiation, and decision-making abilities.
Required
Skill and ability to develop and deliver communications across platforms including web-based, email, social media and collateral; ability to tailor communications to achieve objectives and audience.
Required
Ability to effectively gather information from subject matter experts, surveys and research of industry best-practices.
Required
Possess needed business acumen and professional presence to effectively engage with professionals at all levels and function.
Required
Possess the verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization; ability to use standard English grammar and punctuation.
Required
Skill and experience to effectively utilize common office productivity software such as MS Office (Word, Excel, PowerPoint), MS Outlook, and internet browsers.
Required
Ability and willingness to work after-hours as needed or assigned.
Required
Bachelor's degree in Business, Communications, Marketing or similar and five years of experience OR equivalent combination of relevant professional experience and education.
Required
Demonstrated success in working within public higher education.
Preferred
Prior experience with communications related to information technology projects, programs or services; experience with enterprise systems implementation desirable.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
12-07-2023
External Posting Date:
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