Inside Sales Representative

Benefits: Competitive salary Employee discounts Health insurance 401(k) Paid time off Vision insurance Job Summary: The Inside Sales Representative provides administrative and clerical support to the sales team.
This position is the primary communications link between the sales team, customers and the warehouse.
Reports directly to the President.
Duties/Responsibilities: · Projects a warm, inviting and trustworthy image on the phone · Answers customer inquiries and provides customer service · Provides administrative and clerical support to assigned account managers.
· Supports outside sales representatives and account managers to create Excel and PowerPoint presentations as needed · Assists walk-in customers that visit the showroom · Email customers as needed · Imports new customers from B2B portal, into the system · Performs backup duties in the absence of fellow inside sales representatives · Primary liaison between the sales team, customers and the warehouse · Processes orders for House accounts as needed · Supports House account sales with constant communication via email, phone calls and answering any inquiries.
· Introduces customers to the B2B website to facilitate online orders · Performs general office duties such as: filing, answering incoming calls, emails, handling and routing correspondence · Maintains files for sales invoices and spreadsheets to track sales, product shipments, and program performance · Performs other duties as assigned.
Required Skills and Qualifications: · High school diploma, Associates degree desirable · Two or more years of clerical and administrative work experience · Four years of customer service experience · Proficient with Microsoft Office Suite or related software · Excellent interpersonal and customer service skills · Excellent communication skills, both verbal and written · Excellent organizational skills and attention to detail · Ability to function well in a fast-paced environment Desired Skills: · College courses relevant to business administration · Prior experience utilizing SAP Business One · Prior experience in production, distribution of sales, and/or marketing · General knowledge of marketing functions including pricing, promotions, retail ordering, and program tracking Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer.
· Must be able to lift 15 pounds at times.
· Must be able to travel (10%).