The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.
Essential Duties & Responsibilities
• Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude
• Perform accurate Point of Sale (POS) and cash handling procedures.
• Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Integrity) to our employees, customers and donors.
• Receive and accurately record donations using technology.
• Sort, clean, process, price donated goods, following company standards.
• Merchandise and maintain the sales floor.
• Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
• Follow all safety rules and exercises caution in all work related activities.
• Load and unload trucks and performs necessary cleaning and janitorial work.
• Work flexible shifts; including nights, weekends, holidays and overtime when needed.
Education & Experience
• Ability to read, speak and write Basic English.
• Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned.
• Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations.
• Ability to work with a diverse team.
• Some retail and sales experience helpful.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
• Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
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