Description
Under the direction of the manager, you will provide administrative services associated with a busy medical clinic.
Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.
You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary.
You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed.
As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration.
Other duties as assigned by the manager.
Salary range: $24.
57 - $34.
87 Hourly
Qualifications
Required: * Excellent organizational skills to work in a multi-function office with minimal supervision.
* Knowledge of CPT codes, ICD10, and performing insurance authorizations * Skill in writing concise, grammatically correct correspondence, reports and manuscripts.
* Proper telephone etiquette.
* Knowledge of medical terminology.
* Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.
* Skill in interacting diplomatically with the public including patients, other health care providers and students.
* Ability to handle sensitive material and information with confidentiality and discretion.
* Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system * Ability to meet and exceed the CI-CARE standards.
* Ability to obtain authorizations in a timely manner * Ability to work occasional overtime * Ability to have flexibility in work schedules and locations as needed Preferred: * Knowledge of UCLA policies and procedures and cash collections * Previous experience working in an outpatient clinic setting.
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