Patient Care Representative

Ideal Candidate: \*Claims processing \*Epic \*Inbound Call Center \*Insurance eligibility and patient referrals \*Data entry \*Scheduling *Required Qualifications:* • Experience with medical insurance, referral processes, and benefit plans • 6+ months of recent experience working in an outpatient clinic or medical office setting • Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: • 2+ years’ recent experience working as a Patient Service Representative • Experience with CS-Link/Epic • Understanding of medical terminology Job Duties: • Primary point of contact for patient relations by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients Job Type: Contract Salary: $20.
55 - $22.
00 per hour Expected hours: 40 per week Healthcare setting: * Clinic * Inpatient * Outpatient Medical specialties: * Primary Care Schedule: * 8 hour shift * Monday to Friday Work Location: Remote