Trainer

FAT Brands is a leading global franchising company that strategically acquires, markets, and develops quick serve, fast casual and casual dining restaurant concepts around the world.
The company currently owns 14 restaurant brands: Fatburger, Johnny Rockets, Buffalo’s Cafe, Buffalo’s Express, Round Table Pizza, Hot Dog on a Stick, Marble Slab Creamery, Great American Cookies, Pretzelmaker & Twin Peaks, Hurricane Grill & Wings, Elevation Burger, Yalla Mediterranean, Ponderosa and Bonanza Steakhouses and franchises over 2,000 units worldwide.
As a Field Trainer at FAT Brands, you are responsible for providing training and professional development to new franchisees, managers, and existing restaurant personnel.
The Field Trainer is a self-starter and is highly confident in his/her presentation and training skills, with an engaging personality and an ability to form a quick rapport with the groups that he/she is instructing.
The Field Trainer must have flexibility for schedules created for training sessions and is able to travel domestically and internationally.
Essential Duties and Responsibilities: · Implements training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies for FAT Brands restaurants.
· Conducts training with restaurant personnel to improve their knowledge and skills to better service our guests.
· Responsible for teaching training classes, scheduling, food cost and cost controls, productivity reports, and · Analyzes the performance of all trainees and assures that all existing restaurant personnel is trained according to company standards.
· Maintains current knowledge of new training methods and techniques and incorporates them into the FAT Brands Training Program.
· Reviews field information while remaining current on all company programs/products to support franchisee.
· Completes training records for each training session using approved forms and submits training records to Director of Training weekly or as requested.
· Facilitates Train the Trainer sessions as needed.
· Acts as corporate training liaison in the field, reporting training needs and issues to the corporate team as required.
· Travels to locations to deliver training and oversee new restaurant openings.
· Supports with the development of instructional materials for participants of each respective brand’s training program.
· Works alongside both Corporate and Franchise Restaurant General Managers to maintain brand standards for Certified Training Restaurants.
Qualifications: · 2 + years of experience as a Restaurant Manager or Trainer for a restaurant company.
· Commitment to excellence and high standards.
· Excellent written and oral communication skills.
· Excellent presentation skills.
· Ability to work cross-functionally on projects within all levels of the organization.
· Strong organizational, problem-solving, and analytical skills.
· Flexible and able to deal with frequent change, delays, or unexpected events.
· Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
· Ability to write routine reports and correspondence.
· Ability to speak effectively before franchise owners, upper-level management, or employees of the restaurant.
· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Ability to apply concepts of basic math and algebra.
· Ability to solve practical problems and provide feedback to trainees.
· Knowledge of database software, Internet software; Inventory software, order processing systems and spreadsheet software.
· Experience with Learning Management systems is preferred.
· Servsafe Certified.
Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk, and use hands for an extended period of time.
The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds.
Requires considerable driving time up to 75% and domestic/international travel up to 50% and may require extensive hours to meet demands and deadlines.
Must have valid drivers license, reliable transportation and be able to operate a motor vehicle on a regular basis.
FAT Brands is proud to offer a dynamic and exciting work environment with potential for growth.
Benefits include: 100% employer paid medical, dental and vision insurance plans for employees and dependents (additional plans available at low cost) 401k Vacation Personal Time Off Birthday Pay Sick Pay FSA