Hearing Help Providers is an Audiology private practice in Beverly Hills, CA.
Our goal is to provide services related to hearing and balance disorders, including but not limited to: diagnostics, hearing aids, bone anchored devices, and cochlear implants.
The goal is to care for patients, continue learning, and work together as a team.
Direct support to audiologists and patients for Hearing Help Providers.
Duties:
* Assist patients by greeting them (in-person and by phone), scheduling appointments, answering general questions and referring patients to the appropriate resources.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Serve as a liaison with referring physicians and outside clinics.
* Collect patient charges, track outstanding accounts, and record and collect insurance payments.
* Submit insurance claims to third-party billers.
* Track hearing aid purchases, repairs and returns.
* Maintain office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, verifying receipt of supplies, and scheduling equipment service and repairs as needed.
* Maintain operations by following policies and procedures, reporting needed changes.
* Contribute to team effort by supporting the providers as needed.
* Perform all duties within HIPAA regulations.
Qualifications:
Required:
* Ability to deal with multiple demands on your time (i.
e.
, phone calls, emails, in-person patient check in, audiologist requests).
* Maintain a productive and friendly working relationship with staff and patients from a variety of backgrounds.
* Empathetic nature, especially with a patient population who is often hard of hearing.
* Excellent written and verbal communication skills.
Preferred:
* Experience answering and making calls.
* Background in the medical field.
* General understanding of insurance processes.
Job Type: Full-time
Pay: $20.
00 - $22.
00 per hour
Expected hours: 40 per week
Benefits:
* Free parking
* Health insurance
* On-the-job training
* Paid time off
* Retirement plan
Healthcare setting:
* Clinic
* Medical office
* Outpatient
* Private practice
Medical specialties:
* Otolaryngology
Schedule:
* 5x8
* 8 hour shift
* Monday to Friday
* No weekends
Work Location: In person
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