Front Desk Agent

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Provide information to guests about hotel amenities, services, and local attractions - Check-in and check-out guests, ensuring accuracy of information and payment processing - Handle guest requests and resolve any issues or complaints promptly and efficiently - Maintain a clean and organized front desk area - Perform administrative tasks such as filing, data entry, and calendar management Requirements: - Excellent phone etiquette and customer service skills - Previous experience as a front desk clerk or in an administrative role preferred - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Strong organizational skills with the ability to multitask and prioritize tasks - Attention to detail and accuracy in handling guest information and payments - Ability to work in a fast-paced environment and remain calm under pressure - Knowledge of medical receptionist duties is a plus - High school diploma or equivalent Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time Pay: $18.
00 - $23.
72 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Dental insurance * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person