Client Aide

*Position Description * *Position Title: Client Aide Date: 01/11/2022 * *Salary Grade: TBD Division/Department: CAS Hope Harbor Watts * *Employment Classification: Non-Exempt Reporting Status: Program Coordinator * *Mission Statement * *The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its * *message is based on the Bible.
Its ministry is motivated by the love of God.
Its mission is to preach the gospel of * *Jesus Christ and to meet human needs in His name without discrimination.
* *Position Summary * *The Client Aide provides general oversight of residents and rooms, resident intakes and discharges, and * *evaluates and reports on residents’ condition to the Program coordinator, Program manager and/or Case * *managers.
The Client Aide reports to the Program coordinator and is also responsible for assisting staff in the * *completion of daily rounds, incident documentation and tracking of resident’s progress upon discharge and * *follow ups.
* Essential Functions *1.
Provide professional, compassionate, and safe care for all residents.
Respond to clients’ needs promptly, * *professionally, and with great courtesy.
Provide support to all residents.
* *2.
General monitoring of clients to ensure that a safe, quiet, and friendly atmosphere is maintained.
* *3.
Explain rules and procedures to all clients.
* *4.
Ensure client adherence to program policies and procedures.
* *5.
Complete intakes as needed.
* *6.
Enter and update all HMIS data as needed.
* *7.
Follow all program rules and TSA policies and procedures.
* *8.
Complete all intake forms and records, establishing an individual resident file for new intakes.
* *9.
Complete all daily logs, gather all needed signatures and give complete end-of-shift reports to the * *oncoming shift and to the Program Manager.
* *10.
Monitor the house and residents, make rounds as directed by your supervisor.
* *11.
Document and report unusual occurrences, incidents and injuries.
* *12.
Ensure that resident's rooms are neat and clean, hallways are free of obstructions and other safety * *hazards.
* *13.
Provide appropriate involvement in coordination with other staff so that safety and security measures * *are adhered.
* *14.
Maintain security inside and outside of the building.
* *15.
Respond promptly and appropriately to emergency situations.
* *16.
Maintain resident confidentiality at all times.
* *17.
Assist Case Managers in completing documentation and tracking residents upon discharge.
* 3/1/2018 *18.
Answer and direct incoming calls to appropriate individuals in a courteous and professional manner.
* *19.
Monitor client's medication.
* *20.
Assist with kitchen duties as needed.
* *21.
Assist with cleaning common areas daily, room turnovers, house laundry, and donations.
* *22.
Ability to work an irregular schedule with varying hours as needed.
* *23.
Other duties as assigned by your immediate supervisor and/or management personnel.
* *24.
All duties will be performed in a courteous manner, allowing clients and staff to maintain a healthy * *sense of self-worth.
* *Working Conditions * *Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis.
* *Ability to be able to lift up to 10lbs.
Ability to grasp, push, pull objects such as files, file cabinets drawers and * *reach overhead.
Ability to operate computer, fax and telephone.
* _This position requires employee to be vaccinated from Covid-19 or have a religious or medical _ _approved exemption.
_ *Minimum Qualifications Skills, Knowledge & Abilities * *1-High School Diploma or GED Required, A.
A.
or 1-Must be culturally sensitive and non-judgmental * *B.
A.
/B.
S.
highly preferred.
* *2-Knowledge and sensitivity regarding issues of * *2-Must possess a valid Class C California Driver's homelessness, mental health and chronic illness * *License.
* *3-Ability to obtain annual TB test and complete other * *3-Bilingual English/Spanish preferred.
required Salvation Army trainings (decision driving, * *PTM, etc.
) * *4-Must pass criminal background check in order to * *be eligible for employment.
4-Basic information of blood borne infection and * *universal precautions including the use of protective * *5-The ability to read, write, speak and understand devices.
* *English.
* *5-CPR/First Aid Certification.
* *6-Must be at least 18 years of age.
* \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Employee Signature Print Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Date This position description has been assigned to indicate the general nature and level of work performed by employees in this classification.
It is not designated to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this position.
3/1/2018 Job Type: Full-time Pay: $20.
00 - $21.
44 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Medical specialties: * Geriatrics Physical setting: * Long term care Standard shift: * Day shift * Evening shift * Night shift * Overnight shift Supplemental schedule: * Holidays * Overtime Weekly schedule: * Monday to Friday * Rotating weekends * Weekends as needed Ability to Relocate: * Los Angeles, CA 90059: Relocate before starting work (Required) Work Location: In person