Community Information Center Coordinator

Adventist Health White Memorial is a unique faith-based teaching hospital serving East Los Angeles and the surrounding area.
The non-profit, 353-bed hospital is committed to improving the health of the community by providing high quality and comprehensive care with inpatient and outpatient services.
White Memorial has served the community for over 100 years, and today is regionally recognized for state-of-the-art technology and specialty care services provided by some of the best physicians in Los Angeles whose credentials include pioneering research, ivy-league education and a commitment to compassionate and culturally-competent care.
In 2019 Adventist Health White Memorial won the prestigious Malcolm Baldrige National Quality Award.
Visit AdventistHealthWhiteMemorial.
org for more information about the hospital.
Job Summary: Lends energy, time and talents to ensure smooth operations of volunteer run information center offices.
Provides effective office management and volunteer supervision.
Volunteers monthly as an associate at the information center.
Focuses on providing resources, referrals and information to people both in person and over the phone.
Coordinates small program(s) with limited budget/impact.
Job Requirements: Education and Work Experience: High School Education/GED or equivalent: Preferred Associate’s/Technical Degree in healthcare or equivalent combination of education/related experience: Preferred Five years' relevant experience: Preferred Supervisory experience: Preferred Essential Functions: Serves as a role model for information center associates.
Serves as liaison between information center leads and associates.
Proactively seeks information and shares it in a timely manner.
Collaborates with personnel to establish information center policies and procedures for associated programming.
Ensures training materials and resource guides are well-maintained and up-to-date.
Ensures volunteers understand role expectations.
Oversees volunteer management functions, like recruitment, screening, scheduling, training, day-to-day support, performance management and recognition.
Maintains communication between the information center and programs that frequently overlap with conference room use.
Ensures new volunteers receive adequate trainings and quality onboarding experiences.
Develops future leadership potential and works with succession planning in mind.
Performs other job-related duties as assigned.
Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients.
Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc.
, as a condition of employment, and annually thereafter.
Medical and religious exemptions may apply.