Manager, Financial Settlement

AXS connects fans with the artists and teams they love.
Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world.
Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
The Role Our Manager, Financial Settlements plays a crucial role in ensuring the accuracy and timeliness of daily, weekly, and monthly settlements and reconciliation processes.
This role will enforce risk and operational controls, managing financial escalations, and securing satisfactory audit results.
What you will do Manage a team that completes daily, weekly, and monthly settlements, ensuring accuracy and compliance with established processes.
Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
Serve as the primary point of contact for venues, playing a pivotal role in managing financial escalations from Client Services and Account Management teams.
Enforce risk and operational controls to maintain the integrity of financial processes and secure satisfactory audit results by ensuring compliance with authorized processes and procedures.
Manages multiple related settlements and transaction details in a daily manner.
Manage cash requirements for settlement disbursement, ensuring timely and accurate processing Review transaction details from issuing and acquiring networks, reconciling each settled transaction.
Perform post-event settlement reconciliation files Review the accuracy of monthly invoices to be submitted to the client Identifies any suspicious accounting.
Assist client services team members with fee validation per ticketing service agreement Review settlement journal entry files and outgoing ACH files Qualifications (ALL) 3-5 Years Financial Operations or a similar role 2+ years of experience in a supervisory or team management role Strong understanding of financial transactions, settlements, and reconciliation processes.
Ability to manage multiple related settlements and transaction details efficiently.
Excellent analytical and problem-solving abilities.
Exceptional attention to detail Exceptional communication and interpersonal skills.
Ability to work collaboratively to resolve issues and improve processes.
Demonstrated experience in leading and managing teams in a financial or reconciliation setting.
Proven ability to mentor, coach, and develop team members to enhance overall performance.
Strong organizational and time-management skills to effectively oversee multiple tasks within the team.
BA/BS Degree in Finance preferred Pay scale 80,851-117,908 What's in it for You? The opportunity to support great colleagues, clients, and live events! Extraordinary People – we're not kidding! Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Opportunities for learning and leveling up through training and education reimbursement.
Why AXS? AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets.
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo.
At each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.
axs.
com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment.
Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.
We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway.
You may be the right candidate for this or other roles.
We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.