Store Sales Manager

About Melissa: https://www.
shopmelissa.
com With a journey that spans over four decades… Melissa has established itself as a footwear powerhouse through styles inspired by fashion, art, design, and sustainability.
The brand's story includes collabs with big names such as Marc Jacobs, Undercover, Telfar, Karl Lagerfeld, Jean-Paul Gaultier, Jason Wu, and Vivienne Westwood just to name a few.
Melissa is committed to sustainability, environmental awareness, durability, and comfort; all of its shoes are 100% vegan and recyclable and made out of at least 30% recycled materials.
Coming soon to The Glendale Galleria in Glendale CA! STORE MANAGER RESPONSIBILITIES: Meet personal and store KPI´s and sales goals Flexible availability required; including nights, weekends and overnight shifts Maintain a keen interest in the fashion industry and market trends Analyze available sales reports and data to determine the needs of the business Continuously motivate sales team to achieve productivity goals Demonstrate a fluency in product knowledge and be able to communicate this knowledge to guest and the store team Play an active role on the sales floor and continuously coach the team on sales techniques Develop events that will continue to grow customer base Ensure all associates provide the highest level of customer service Resolve all client problems and complaints quickly and effectively Empower self and team to make decisions in the customers best interest that also support the company's philosophy Ensure store is maintained to ensure safety, presentation and organization in collaboration with the field manager Ensure the selling floor is neat, clean, organized and reflects correct visual presentation at all times Ensure cash control procedures are properly followed including bank deposit etc.
Control store expenses Ensure shipments are properly processed in a timely manner Meet inventory accuracy standards Ensure staff is properly trained in all sales and operations Build and maintain strong and clear communication with members of the corporate office and other store teams Participate in all relevant training and development seminars, programs and meetings as directed by field management and the company Recruit and interview new talent Compensation & Benefits: Market competitive salary + commissions and bonus potential 401K with 100% company match on the first 4% invested Company paid comprehensive benefits for full time team members JOIN OUR TEAM TODAY! WE HAVE BEEN WAITING TO MEET YOU!