Case Manager

*Direct Counsel *is seeking a Bilingual Case Manager to join a boutique law firm located in Los Angeles, CA.
As a Case Manager you must be highly organized and able to work on a varied caseload.
The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed.
The ideal candidate is customer focused and empathetic.
*Responsibilities* * Daily interaction with existing and potential clients, via telephone and in person.
* Order medical records from providers and communicate with clients and providers during the course of treatment.
* Obtain documents necessary to support injury and/or liability positions * Interact with insurance carriers and healthcare providers to secure records and account balances * Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers * Work directly with multiple coworkers involved in the management and support of case files * Maintain organized case files.
* Prepare comprehensive demands and assemble support for submission to carriers * Interact with attorneys and present case synopsis when required * Manage case files from intake to closing under the direction of an attorney *Qualification* * Communicate effectively in writing and verbally in English and Spanish (required) * Bachelor’s degree (preferred) * Prior experience as a Personal Injury Case Manager preferred.
* At least 2 years of working in a legal position or insurance adjuster experience preferred.
* Ability to be a team player and follow procedures.
* Proactive interaction with clients, insurance companies and medical providers.
* Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
* Highly organized with the ability to juggle multiple deadlines in a fast-paced environment * Strong writing and communication skills along with attention to detail * Extensive computer and database expertise, Microsoft Word, Excel, Outlook Job Type: Full-time Pay: $25.
00 - $45.
00 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person