*Job Summary:*
The Shuttle Driver responsible for driving hotel shuttles, transferring/storing luggage, and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service.
*Duties and Responsibilities:*
* Practice OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures*.
*
* Greet and escort arriving and departing guests to and from their accommodations.
* Assist guests by opening doors, unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
* Acquaint guests with these rooms and their features.
* Respond to guest inquiries and requests in a timely, friendly and efficient manner.
* Make deliveries to guest rooms upon request.
* Organize and store luggage, as needed, according to guidelines.
* Ensure that the management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
* Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
* Ensure that the hotel breezeway and entry area is free of debris and present a clean and attractive entry to customers.
* Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
* Operate hotel shuttle in a safe manner and follow company driver policies/procedures.
* Treat and assist passengers in a positive, professional manner and confront situations tactfully.
* Provide precise directions and offer suggestions to guests for both hotel amenities and nearby destinations, or direct guest to the most appropriate staff member to do so.
* Be watchful of any security issues and contact security immediately when there is an issue.
* Assist with other duties as requested by management in the hotel operations.
*Minimum Qualifications:*
* Pass the motor vehicle record check as per our insurance requirements.
* Must be at least 21 years old with a valid state issued driver’s license.
* May be required to work nights, weekends, and/or holidays.
*Preferred Qualifications:*
* Hospitality Experience
* Bilingual
*Physical Requirements:*
* Ability to sit, walk, stoop, kneel, and crouch for duration of shift (eight hours or longer).
* Ability to lift and/or move and/or push up to 50 pounds without assistance.
* Ability to use hands to finger, handle, or feel; reach with hands and arms.
Job Type: Full-time
Pay: $20.
00 per hour
Expected hours: No more than 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Free parking
* Health insurance
* Life insurance
* On-the-job training
* Opportunities for advancement
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 8 hour shift
* Afternoon shift
* Day shift
* Evening shift
* Monday to Friday
* Morning shift
* Night shift
* Weekends as needed
Supplemental pay types:
* Tips
Travel requirement:
* Up to 50% travel
Experience:
* driver: 1 year (Required)
Work Location: In person
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