The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.
REIMAGINE YOUR CAREER
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a/an Customer Service Representative position at INmune Bio, Inc is just the right place for you!
As a Customer Service Representative, you’ll join an organically diverse team where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers.
” we’re looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time.
We’ll give you all the training, technologies, and continuing support you’ll need to succeed.
Plus, at INmune Bio, Inc , there’s real career (and personal) growth potential.
In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a INmune Bio, Inc Customer Service Representative, you will:
Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Ensure the appropriateness of social media content.
Deliver expert customer experiences.
.
.
with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service Representative role include:
Strong customer service orientation
At least 6 months of experience
Required High School Diploma or equivalent
Proficiency in fast-paced multi-tasking
Typing speed of 35 wpm minimum
Familiarity with iOS or comparable technology, preferred
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.
” That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
And we’ll invest in YOU to aid in your career path and in your personal development.
In this role, you’ll also be provided with:
We have a great starting hourly wage on these roles of $25/hr!
5 weeks paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 400,000 game-changers around the globe call INmune Bio, Inc their “employer of choice.
”
Location: Remote (Anywhere)
Salary: $25.
52 - $36.
07 per hour
Language Requirements: English
Time Type: Full-time / Part-time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.
Work is generally sedentary in nature.
Eligibility to Work:
Only applicants who are legally authorized to work in the United States will be considered for this position.
Must reside in the United States or have a valid U.
S.
address for residence.
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