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Office Dispatcher/ Scheduler

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Posted : Monday, September 02, 2024 04:00 AM

We are seeking an in office dispatcher/ call scheduler to answer multi line phones and schedule appointments, confirm appointments and do office work Must possess excellent customer service, multitasking abilities, work under minimal supervision, and be highly organized.
*Must have 2+ years of proven experience answering phones Schedule daily appointments on our online software Confirm appointments daily for technicians Answer 45+ incoming daily inbound phone calls in a professional manner Must know how to answer multi line phone Must know how to book appointments Listen attentively to caller needs to ensure a positive customer experience.
Communicate with technicians as well as with customers and provide information about parts arrivals, customer’s appointment times, etc.
Organize information on spreadsheets File folders and organize paperwork Orders parts/appliances from our distributors Create invoices online and email to customers.
Performs other duties as assigned.
Must be able to multitask Must be organized This job has down time but also times when its very busy and must be ready to actively speak to customers and book appointments Job Hours: M-F 8:00am-4:30pm Full Time Email resume to info@grbooker.
com

• Phone : NA

• Location : Glendale, CA

• Post ID: 9069274232


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