Pay Range: $19.
00 - $20.
25/Hour
Overall Responsibilities
Maintain exceptional guest service and process sales quickly, accurately, and efficiently.
Key Areas of Responsibilities
Deliver exceptional guest service
Take guest orders and handle payments using the POS system
Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
Answer phones, respond to inquiries, and take phone orders
Greet guests upon arrival
Clean and Sanitize work area
Support other areas of the restaurant as requested such as, making food orders, working the wrap station or front line, and stocking restaurant supplies
Read and adhere to all company policies and procedures
Maintain a safe, clean, and sanitary restaurant
Maintain a positive and friendly work environment
Make suggestions on how to improve the overall restaurant operation
Other duties as assigned
Position Levels & Skill Sets
Guest Service 1: Menu Knowledge, Attendant, Service Class, POS, Phones
Guest Service 2: Menu Knowledge, Attendant, Service Class, POS, Phones, Validator, Catering
Guest Service 3: Menu Knowledge, Attendant, Service Class, POS, Phones, Validator, Catering, Expeditor, Trainer Service
Qualifications
High School Diploma required
1+ years of previous restaurant experience preferred
Speak, read, and write English fluently
Possess basic math skills and have the ability to work POS system
Passionate about food and hospitality
Friendly, upbeat, and cooperative
Able to multitask
Able to work well with others, enjoys a team environment
Must pass Food Handler course and test in compliance with CA state law requirements
Fully documented to work in the U.
S.
Physical Requirements
Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs.
individually), and moving throughout the restaurant for 8-12 hours per shift, up to 6 shifts per week.
Occasional sitting, 1-4hrs/day.
Work Conditions
Must have the stamina to work 30+ hours per week.
Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
Exposure to cleaning chemicals, noise, steam, and smoke.
Works with hot, cold, and hazardous equipment typical of a restaurant kitchen as well as work with phones, and other office equipment.
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