At Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe.
We patrol 24x7 to help prevent break-ins, detect massive leaks, and give our customers visibility over their space, their assets, and their data.
Cobalt's team is comprised of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue.
In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
We’re looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.
About the role: The DoorDash Customer Experience Agent will be situated with DoorDash’s Workplace Services team, primarily focused on guest management, badge policy enforcement, site surveillance, and reporting.
The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction.
This position is on-site at one of our client location in Los Angels, CA.
Pay is $25/hr
Responsibilities:
Greet and sign in guests while in the reception area
Program, print, and distribute access badges for employees
Ensure badges are displayed properly
Provide workplace directions, answer employee questions, and escort vendors as neededIntermittently walk the premises to monitor the premises during their shift
Monitor the reception area
Track inventory and supplies
Answer tickets and service requests within SLA
Receive packages for the Client while in the reception area
Required Skills:
Strong interpersonal skills
Integrity and professionalism
Excellent customer service
Verbal and written communication
Data-entry/reporting
Attention to detail
Bonus Skills:
Conflict resolution/problem-solving
Ability to identify and assess risk Knowledge of Security Operations and Procedures
Safety Management
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
COBALT PROVIDES BETTER OBSERVATION AND REPORTING THAN HUMAN GUARDS AT A LOWER COST .
Our robots possess unlimited attention, perfect recall, and real-time human response.
By combining robots with consistent, detailed reporting and historical trend analysis, Cobalt improves the security posture of your organization by uncovering gaps, driving behavioral change, and providing data to drive business decisions.
Pay: $25 / hour
Benefits:
Paid time off
Health insurance
Dental insurance
Vision insurance
Paid training
Job Type: fulltime
Schedule:
8 hour shift
Monday to Friday
Education: No education required
Work location: On-site
Whatsapp
