Front Desk Agent/Night Auditor

Responsibilities: - Provide exceptional guest services and maintain positive guest relations - Greet and check-in guests, ensuring a smooth and efficient arrival process - Handle guest inquiries and resolve any issues or complaints promptly and professionally - Assist with guest requests, such as room service, transportation, or local recommendations - Process payments and maintain accurate records of guest transactions - Perform night audit duties, including reconciling daily transactions and preparing reports - Maintain the cleanliness and organization of the front desk area Qualifications: - Previous experience in customer service or hospitality preferred - Knowledge of hotel operations and procedures is a plus - Strong communication and interpersonal skills to interact effectively with guests and team members - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and accuracy in handling guest information and financial transactions - Proficiency in using computer systems, including reservation software and Microsoft Office Suite - Bilingual skills in [languages] are an asset We offer competitive pay rates and opportunities for career growth within the hospitality industry.
Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
Apply now to become a Front Desk Clerk/Night Auditor at our hotel.
Job Types: Full-time, Part-time Pay: $19.
73 per hour Benefits: * Employee assistance program * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Morning shift * Night shift * Overnight shift Work setting: * In-person Work Location: In person