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Staff Assistant I, Data Specialist

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Posted : Tuesday, September 19, 2023 05:54 AM

Salary: $21.
11 - $30.
44 Per Hour Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).
HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within Los Angeles County.
The Homeless Prevention Unit (HPU) is a new initiative on the Housing and Services Team of HFH.
The HPU is a collaborative effort between the California Policy Lab (CPL), DHS-HFH, and the Department of Mental Health (DMH).
The HPU proactively identifies individuals who are most at risk of homelessness through predictive analytics and provides them with flexible, early interventions to resolve issues that might lead to the loss of their housing.
The HPU has significant interactions with several County departments to address challenges navigating service systems and/or to connect or re-connect individuals to services to ensure housing stability; therefore, the ideal candidate will be knowledgeable in mainstream and specific programs and services tailored to people experiencing homelessness while being flexible to meet the changing needs and demands of the program.
Working among a team of Data Specialists, the Staff Assistant I (Homelessness Prevention Unit Data Specialist) position will serve in a supportive role on the Homelessness Prevention Unit by collecting, entering, and reviewing client-level data.
The Data Specialists will be responsible for searching, collecting, and organizing information about clients from multiple client record systems, including CHAMP, IBHIS, ORCHID and HMIS.
During these data mining processes, Data Specialists will also screen clients for eligibility and further entry into the HPU.
Data Specialists will work be assigned to a team of case managers and will liaison regularly with client-facing staff to provide a steady stream of new, eligible HPU clients.
Data Specialists also support other research and administrative projects, including conducting phone surveys and analysis for client satisfaction surveys, reconciling data issues among client records, and providing technical support to case managers.
The Staff Assistant I (Homelessness Prevention Unit Data Specialist) is an excellent verbal and written communicator, problem solver, and analytical thinker with the ability to engage with internal and external stakeholders and understand and respond to their needs in rapidly changing environments.
They are highly organized and can manage multiple overlapping timelines.
ESSENTIAL FUNCTIONS Data Collection and Tracking Collect, enter, and review HPU client-level data from different County client record systems Identify, synthesize and record pertinent client information compiled from various County record systems into the HPU database Assess client eligibility based on administrative data and client records Search databases for client information requested by case managers to connect clients to housing and services Conduct and analyze client surveys to evaluate program impact Assist in monthly data auditing, including correcting documentation errors in CHAMP Run and organize CHAMP reports Assist with preparation of reports and presentations as needed Assist in researching, compiling and developing data-based analysis, reports, and the creation and maintenance of data tools Rigorously documents processes and procedures used for all reporting and analyses Other duties as assigned by the Staff Analyst Tool Development and Maintenance Maintain accurate and complete client records in HPU databases Assist in the creation of new reporting and analytical tools Help to design, build and maintain analytical support tools to be used within the Department of Health Services, by housing and service providers, and by other external stakeholders Project Management: Coordinate the assignment and timely completion of client surveys, including monitoring and updating the survey request tracker Assist with the design, development, implementation and maintenance of surveys, reports, and analysis tools Program and Provider Support Provide technical support to case managers and other staff on data collection systems Assist in designing program reports, analyzing performance, and providing resulting analyses to stakeholders JOB QUALIFICATIONS The ideal candidate has experience working with a client-centric relational database and has assisted on projects where the best path forward is unclear.
Education/Experience One (1) year working in a program that provides housing and support services to clients who are homeless or are at risk for homelessness; - OR - (B) One (1) year analyzing and making recommendations that address organizational management issues such as planning, program development, project management, budget development, and program evaluation of health and human services for high-risk populations (e.
g.
homeless, justice-involved, mentally ill, substance use disorder or medically complex).
Certificates/Licenses/Clearances A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Successful clearing through the Live Scan process with the County of Los Angeles.
Other Skills, Knowledge, and Abilities Ideal candidates will be organized, diligent, and have strong MS Excel and data processing skills Ability to work independently and efficiently Knowledge of data systems across DHS and the homeless system of care, e.
g.
, CHAMP, ORCHID, Clarity HMIS, IBHIS, etc.
(preferred) Effective written and oral communication skills Comfort working with data systems and learning new data systems Ability to learn quickly and adapt to shifting priorities Comfort working with data systems and learning new data systems Experience working on projects where business problems, opportunities, and solutions may be unclear Excellent team player PHYSICAL DEMANDS Stand Not Applicable Walk Not Applicable Sit Not Applicable Handling Constantly Reach Outward Not Applicable Reach Above Shoulder Not Applicable Climb, Crawl, Kneel, Bend Not Applicable Lift / Carry Not Applicable Push/Pull Not Applicable See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs/day) Frequently (2 - 5 hrs/day) Constantly (5+ hrs/day) WORK ENVIRONMENT Currently Hybrid Remote Work and General Office Setting, Indoors Temperature Controlled Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

• Phone : NA

• Location : Los Angeles, CA

• Post ID: 9022950563


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