Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.
Essential Duties and Responsibilities:
* Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
* Takes patients menu selections prior to each meal.
* Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
* Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
* Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
* Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
* Retrieves trays from patients' rooms.
* Maintains accurate and current information for each patient on assigned unit(s).
* Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
* Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
* Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
* Contributes to patient satisfaction goals by providing quality service.
* Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
* Maintains a clean, sanitary working environment.
* Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
* Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
* Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
* Utilizes equipment in performing job functions according to department's safety procedures.
* Follows facility and departmental safety policies and procedures to include incident reporting.
* Follows facility and departmental infection control policies and procedures.
* Follows the facility's protocols for Hazardous Materials and Waste Program.
* Adheres to Emergency Preparedness Program and Life Safety Program.
Participates in drills, as appropriate.
* Performs other duties as assigned.
Qualifications:
* Ability to lift and/or move up to 100 pounds.
* Computer technical skills to operate hospital systems.
* Excellent verbal and written communication skills.
Job Type: Full-time
Pay: $16.
80 per hour
Shift:
* 8 hour shift
Ability to commute/relocate:
* Culver City, CA 90232: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
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