Produce - Shift Supervisor

Who Is Bristol Farms? Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food.
We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients.
We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.
To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.
We seek out team members who not only enjoy food but are passionate about it.
Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment.
People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work.
We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.
Ingredients You'll Bring to the Table You love food and can create an experience that is beyond the everyday.
You have a positive attitude and work well in a team environment.
You can connect with people and reach a level of hospitality that exceeds guests' expectations.
You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect.
You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
What Will Be On Your Plate? Job Title: Produce Shift Supervisor Department: Produce Reports To: Produce Manager FLSA Status: Nonexempt Summary This is a management-in-training position.
The employee will have or be willing to learn how to have the necessary confidence, commitment, and motivation to move their staff and themselves towards success.
Key personality and character traits needed to accomplish this are: patience, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, and a coach.
Since this is a customer-service oriented and teacher position, the Produce Shift Supervisor must be even tempered and possess excellent people skills.
Due to Bristol Farms Lazy Acres’ goals and structure, the Produce Shift Supervisor should also be open to growth and expansion.
In addition, the Produce Shift Supervisor must have excellent communication skills, use good judgment during unexpected situations to create a win-win situation for all parties involved, be dependable and willing to work extra hours to get the job done and be creative in merchandising and selling.
Essential Duties and Responsibilities The Produce Shift Supervisor assists the Produce Manager & Assistant Produce Manager with ordering, processing, and selling of products, as well as maintains department standards.
Performs the duties listed below (other duties may be assigned): • Leads by example; models correct behavior and adherence to company policies and procedures.
• Assumes all responsibilities of the Produce Clerk.
• Assists with the ordering and receiving of products, and proper invoice routing.
• Acts as the Produce Manager on the sales floor when the Produce Manager or Assistant Produce Manager is unavailable.
• Trains and coaches employees on procedures and tasks for department, on an on-going basis.
• Assures consistency and uniformity of work techniques and standards among department members.
• Must assist in certain computer functions and applications.
• Resolves customer complaints in such a manner to assure return business.
• Serves customers with a smile and willing attitude.
Assures high sales through establishing relationships with customers to ensure repeat business.
• In the absence of the Produce Manager or Asst.
Produce Mgr.
, conducts accident investigations and completes necessary paperwork within accordance to Cal OSHA SB-198 including notifying the Manager on Duty of any accidents.
• Maintains clean and sanitary working conditions of all Produce department areas, including, freezers, reach-ins, equipment, and surrounding areas.
• Knows all cleaning chemicals authorized in the Produce area and understands proper usage.
• Trains & updates Produce staff, on sanitation procedures & proper use of cleaning chemicals.
• Follows the FIFOrotation system (First-in, First-out).
• Inspects Produce; including measuring temperatures throughout the preparation process of melons, to maintain quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms Lazy Acres’ stringent standards.
• Follows safety work standards and reports any safety hazards to supervisors and/or Store Director.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms Lazy Acres standards in freshness, quality, sanitation, and cleanliness.
Supervisory Responsibilities The Produce Shift Supervisor may be responsible for supervising a total of 3-20 employees in the Produce Department during the absence of the Produce Manager or Asst.
Produce Mgr.
Customer Service Skills Produce Shift Supervisors are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers.
They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers.
Going above and beyond encompasses attitudes, respect, and flexibility.
Produce Shift Supervisors are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.
EDUCATION and/or EXPERIENCE High School diploma or general education degree (GED); six months to one-year related experience and /or training; or equivalent combination of education and experience.
Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers, or employees of Bristol Farms Lazy Acres.
Mathematical Skills Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume.
Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.
Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner to create a win-win situation.
Ability to analyze a variety of situations, think through to a solution and implement the solution.
Knowledge Of English This is a customer service driven position.
The candidate must have the ability to speak, read and understand English.
Physical Demands While performing the duties of this job, the employee is regularly required to stand; walk; frequent use hands to finger; handle, or feel objects, tools, or controls.
The employee is required to reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close and color vision.
Work Environment While performing the duties of this job, the employee regularly works near moving mechanical parts.
Use of sharp knives required.
The noise level in the work environment is usually moderate.
Why You’ll Love Working at Bristol Farms: • Amazing earning potential, paid weekly! • A values-based culture that will engage and empower your growth and development • A strong training program that will build your restaurant and guest service skills • Opportunity for growth within our family of brands • Benefits available – Including medical, dental, vision, and 401K • Numerous scholarship opportunities available to full & part time team members • 20% discount at all Bristol Farms and Lazy Acres locations • $60 credit to Shoes for Crews every 6 months of employment