*Job purpose*
Under the direct supervision of the Human Resources Manager, the administrative assistant will participate in the coordination of administrative and clerical work in the HR Department.
*Duties and responsibilities*
* Perform general office support:
* Handle office reception, routine telephone calls and correspondence duties
* Provide word-processing/typing, filing and photocopying
* Manage and maintain office equipment and supplies inventory and professional resource library
* Manage and maintain up-to-date staff and client schedules and records
* Collect and document fee and donation receipts
* Develop and maintain administrative policies, procedures and forms
* Internal office support
* Manage and maintain client database and statistics and other program service data to meet contract requirements.
Prepare weekly and monthly program reports and invoices
* Screen incoming requests for services, providing information and referral and/or scheduling appointments for initial screening interviews as appropriate
* Process insurance payments
* Assist and support counselors in providing case management for clients
* Cooperate with supervisory and management personnel on all auditing related criteria, department policies and guidelines, and implement changes when needed to achieve department goals
* External office support
* Represent Counseling Program to funders and outside agencies
* Participate in community/agency liaison activities to assure community awareness of services and programs
* Assist in monthly outreach and educational event
* Assist the Program Director in other administrative and program areas as needed
* Other assigned duties.
*Qualifications*
* Minimum educational requirement is high school diploma, but Bachelor’s degree and previous experience in community services preferred.
* Bilingual, including ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required.
* Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required.
* Good communication and interpersonal skills, including ability to coordinate and cooperate with others required.
* Excellent customer service skills.
* Experience preparing written reports, correspondence and other documents required.
* Word processing and data entry experience on Macintosh, Microsoft Word and Excel.
*Direct reports*
Human Resources Manager
Job Type: Full-time
Pay: $21.
00 - $22.
00 per hour
Benefits:
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Los Angeles, CA 90012: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
* Are you bilingual in any other language(s)? If so, what language(s)?
* Will you now, or in the future, require sponsorship for employment visa status (e.
g.
H-1B visa status)?
Education:
* Bachelor's (Preferred)
Experience:
* Human resources: 2 years (Preferred)
Work Location: In person
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