*Overview*
Complete Management Solutions (CMS) is a provider of Workplace Support Services.
These services include, but are not limited to document services, mail services & reception services.
At CMS, we aim to deliver exceptional client experiences keeping our clients workplace working!
We are currently looking for a Mail Services Specialist who will be responsible for processing all mail functions including, but not limited to print & copy, messenger, courier, fulfillment, and distribution of all incoming & outgoing mail products & services.
Other responsibilities and qualifications are detailed below:
*Responsibilities:*
· Operating functional equipment; including metering, x-ray, inserting (where applicable) and other equipment.
· Receive, sort, open, scan, weigh, deliver/distribute, and pick up incoming and outgoing work.
· Stage work for courier pickup including required manifest(s) and documentation.
· Basic record keeping and tracking of data as required by management.
· Identify receipt of tampered work and escalate as appropriate.
· May be required to alternate between other locations within job location state to provide coverage as needed as well as variation of work hours to conform to needed coverage.
.
Handling of specialized items and more complex inquiries, including extensive research
.
Resolving discrepencies and performing escalations
*Qualifications:*
· Ability to follow directions and follow through on tasks.
· Good customer service skills.
· Able to work productively in a fast-paced team environment.
· Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
· General understanding of Microsoft Office products; including Outlook (email system).
· Scanning experience is a plus.
· Must be comfortable with use of basic business technology.
· Good oral and written communication skills.
· Able to lift and push items of significant weight (up to 50 lbs).
· Able to stand and walk for long periods of time.
· High school diploma or equivalent required.
· Prior experience in a mail production environment preferred.
*Benefits:*
· Full Medical, Dental, Vision insurance upon completion of probationary period
· Exceptional PTO program including paid holidays, Vacation and Sick time.
· 401k Program
· Company funded group life Insurance.
· Supplemental insurance options available.
· Competitive Pay
· Promote from within program.
Full Time:
Salary $17.
00-Per Hour
Job Type: Full-time
Pay: $24.
00 - $26.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Application Question(s):
* How does your previous experience relate to this particular position?
Experience:
* Mailroom: 3 years (Required)
* Customer service: 2 years (Required)
* Microsoft Office: 3 years (Required)
Ability to Relocate:
* Los Angeles, CA 90067: Relocate before starting work (Required)
Work Location: In person