Driver/Installer

*Driver/Installer Position Details * Thank you for your interest in the position of Driver/Installer for Town & Country Event Rentals (T&C).
We are excited you have taken the next step in your career with T&C.
In this new role, you will be a at the forefront of our business and interactions with clients.
Town & Country Event Rentals is the most distinctive, elegant and sophisticated event and party rental company in Southern California! Here at Town & Country Event Rentals we are passionate about providing the highest level of knowledge on the latest trends, customer service and products to our clients.
Trust, Commitment and Excellence in Service are the tenants for doing business and shows in our valued client relationships.
*Position Title *Driver/Installer *Position Level: *Individual Contributor *Salary Grade: *$19-$30 / Hour depending on experience *FLSA Status/Pay Type *Non-Exempt/Hourly *Full Time / Part Time *Full-Time *Shift *Day/Night/Swing *Schedule: *TBD *Direct Reports: *N/A *Department: *Dispatch - Operations *Reports To: *Operations Manager *Location *Van Nuys *Date: *May 23, 2023 *Position Summary:* The position of Driver/installer is responsible for operating as a lead when onsite, managing a crew of helpers to ensure timely loading/unloading, transporting, and delivery.
In this critical role you are to ensure excellent customer service is provided to our clients, sales representatives and staff.
You are responsible for the quality of our delivery, including ensuring no damage occurs to client and event property (home, walk ways, stairs, furnishings, etc.
), T&C property (trucks, inventory, etc.
), or city property (fire hydrants, planters, curbs, etc.
).
*Duties and Responsibilities* * Serves as a model example of work ethic, safety and professionalism to coworkers.
* Obey traffic laws and follow established traffic and transportation procedures.
* Turn in paperwork for deliveries and picks ups properly documenting overages and shortages.
* Read maps and follow written or verbal geographic directions.
* Verify the contents of inventory loads against shipping papers.
* Verifies all routes, assignments with Dispatcher prior to departure.
* Verifies all loads for installation and pickup and maintains accurate records of all inventory used from warehouse to jobsite and back to warehouse.
* Loads truck efficiently and safely, to prevent load shifts and damage to inventory.
* Oversees and supervises helpers to facilitate efficient loading, delivery, installation and pickup of equipment.
Page *1 *of *3* * Provides a customer service approach to communication and interactions with sales people, clients and coworkers, to ensure professional and quality representation of Town & Country Event Rentals.
* Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, while operating a company vehicle.
* Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
* Inspect and maintain vehicle supplies and equipment, to ensure that vehicles are in proper working condition and communicate any concerns with Greeter or Dispatch.
* Report any mechanical problems encountered with vehicles.
* Report delays, accidents, or other traffic and transportation situations to Dispatch when you become aware (i.
e.
immediately).
* Detects and eliminates or minimizes safety hazards.
* Adheres to company and OSHA safety regulations.
* Overtime – will be required to be worked during the busy season (provide months) and must be approved by your manager prior to being worked.
* Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
* Time Management - Managing one's own time and the time of others to ensure timely delivery and pick up of inventory items; ability to communicate with Dispatch as soon as you are aware of potential delays for your stops.
*Position Requirements:* The services provided by Town & Country Event Rentals is seasonal and will result is varying work hours which at times will require you to work over-time or may result in slower periods.
While this is a regular full-time (30+ hour) position, you may be asked to work overtime (when approved by your manager) or your hours may be reduced at times.
Town & Country will do everything possible to maintain a standard work week.
This includes supporting other departments such as Warehouse, Dishroom or Laundry.
Over-time must be approved by your manager prior to being worked.
Any reduction in hours will be communicated to you by your manager.
Requests to support other departments will be communicated to you by your manager.
Town & Country Events Rentals must adhere to the regulations established by the state of California and the Department of Transportation (DOT).
Requirements for drivers include a clean driving record which must be consistently maintained, with little to no driving infractions.
Any infractions received, may result in a change to your position and wage, dependent on the nature and severity of the infraction.
*Department of Transportation (DOT)Requirements:* * Current drivers license issued by the state of operation; California.
* MVR Review and approval.
* Acceptance by Insurance for you to be added as a driver.
* Meet DOT physical standards with max clearance of 2 years approved (according to Federal Motor Carrier Safety Administration (Physical Qualifications for Drivers – Code: 49 CFR 391.
41).
*What you should know*: * Once assigned to the position of Driver/Installer, you will be in a 90-day review period.
This will allow you to evaluate the role as well use to evaluate how you perform.
* Review of your performance as a Driver/Installer will be reviewed during this time, for consideration of a rate increase at the completion of 90-days.
* Your benefits change as soon as you are in the Driver/Installer position.
See Employee Handbook for details.
*What we take in to consideration*: * Attendance and reliability.
* Job performance – managing your time, communicating with Dispatch, ensuring quality of inventory and truck when arriving and upon return; ensuring quality of event locations and property.
* Driving performance – maintain a clean driving record; ensuring you do not have accidents, personal driving infractions or DOT infractions.
*Physical Requirements:* *Activity* *Rarely (<5%)* *Occasionally (5% - 19%)* *Frequently (20% - 79%)* *Constant (80% and above)* Mental Acuity - Constant Visual Acuity - Constant Hearing - Constant Oral Communication - Constant Written Communication - Frequently Attendance - Constant Walking - Frequently Climbing Stairs - Frequently Prolonged Standing - Occasionally Lifting (under 50 lbs.
) - Frequently Lifting (over 50 lbs.
) - Frequently Independent Judgement - Occasionally Travel (road, air, etc.
) - Frequently Pushing or Pulling - Frequently Reaching - Frequently Bending or Kneeling - Frequently Repetitive Motion - Frequently Job Type: Full-time Pay: $19.
00 - $30.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Night shift * Overnight shift * Overtime * Weekends as needed Ability to commute/relocate: * Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required) Experience: * Box Truck: 1 year (Required) * Commercial driving: 1 year (Preferred) * Construction: 1 year (Preferred) Language: * Spanish (Preferred) License/Certification: * Driver's License (Required) Willingness to travel: * 100% (Required) Work Location: In person