Front Desk

Pilates Studio Front Desk Position Are you a welcoming and organized individual with a passion for health and wellness? We're looking for someone to be the Front Desk Coordinator as the friendly face and organizational planner of our Pilates studio.
Responsibilities: Greetings and Customer Service: Welcome clients with a friendly and positive demeanor.
Provide information about studio services, classes, and promotions.
Ensure a warm and inviting atmosphere for all visitors.
Scheduling: Manage class schedules and appointments efficiently.
Assist clients in booking sessions and coordinating with instructors.
Handle last-minute changes or cancellations with professionalism.
Follow-ups: Conduct follow-up communications with clients to gather feedback.
Address any concerns or inquiries to ensure client satisfaction.
Foster positive relationships with clients to enhance their overall experience.
Light Bookkeeping: Assist in basic financial transactions, such as processing payments.
Maintain accurate records of studio transactions.
Post on Instagram: Creatively showcase the studio's atmosphere and events on Instagram.
Share updates on classes, promotions, and studio happenings.
Engage with our community through comments and direct messages.
Overall Maintenance: Monitor and maintain the cleanliness and organization of the studio space.
Coordinate with cleaning services and report any maintenance issues promptly.
Ensure that the studio environment aligns with the brand's image and standards.
Qualifications: Excellent customer service and communication skills.
Organized and detail-oriented.
Ability to multitask in a dynamic environment.
Basic knowledge of bookkeeping practices.
Familiarity with scheduling software and general computer skills.
Note: This position plays a crucial role in creating a positive and seamless experience for clients, contributing to the overall success and reputation of our Pilates studio.